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Frequently Asked Questions
We offer a 14-day money-back guarantee instead of a free trial. This allows you to purchase the plugin and explore its full functionality for two weeks. If you’re not completely satisfied for any reason, you can request a full refund.
We regularly release updates for all our plugins and recommend using the latest version to ensure optimal performance.
If your license key is active, you can update the plugin directly from the WordPress Dashboard. Simply click the ‘Update’ link to install the latest version.
For monthly/yearly subscriptions, you receive ongoing support and updates as long as your subscription is active. For lifetime purchases, you receive support and updates indefinitely. If you have any issues or questions about your plugin, feel free to contact us anytime via this support form.
If you encounter any issues, please report them via our contact form or directly via email. Include as much detail as possible, such as the plugin version, WordPress version, and any specific conditions under which the issue occurs.
We appreciate contributions! Check out our GitHub repositories linked from the footer of our site to see how you can contribute to our open-source projects, whether it’s through coding, bug reports, or feature suggestions.