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Frequently Asked Questions

When does login links expire?

It expires in 5 minutes by default. You can change it to anywhere between 1-60 minutes under the “Token Lifespan” on settings page.

Why am I not getting login links?

Magic Login uses WordPress built-in mail functions. So, it depends on your configuration. We highly recommend using an SMTP service for better email delivery.

What is passwordless authentication?

Passwordless authentication is an authentication method in which a user can log in to a computer system without the entering (and remembering) a password.

Do I get updates for the plugin?

Yes! Automatic updates are available free of charge to all users with a valid license key.

Do you offer trial?

No, we don’t but we have a 14 days money-back guarantee if you are not satisfied with the product.

What is your refund policy?

If you are not entirely satisfied with your purchase, we will refund your initial subscription within 14 days of your original purchase. 

Please contact our support for the refund request.