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Frequently Asked Questions

Does PaddlePress Pro require a Paddle account?

Yes, you’ll need to have an active Paddle account. If you don’t have one you need to apply. Paddle for New Launches

What am I not allowed to sell on Paddle

Please check Paddle conditions here.

What’s required to use PaddlePress Pro ?

PaddlePress Pro is a WordPress plugin. In order to use it, you must have a self-hosted WordPress site. You must also have an SSL (HTTPS) setup in order to use Paddle. Other than that, if you’re using a reputable hosting provider you should be covered in terms of your versions of WordPress, PHP, MySQL, etc.

Do I get updates for the plugin?

Yes! Automatic updates are available free of charge to all users with a valid license key.

Do you offer trial? ?

No, we don’t but we have a 14 days money-back guarantee if you are not satisfied with the product.

What is your refund policy?

If you are not entirely satisfied with your purchase, we will refund your initial subscription within 14 days of your original purchase. 

Please contact our support for the refund request.